How To Choose A Trusted Pest Control Service

Last Updated on November 25, 2023 by Kimberly Crawford

Pest control is an essential aspect of maintaining a healthy, safe living environment. Pests can cause substantial damage to both property and health, making it critical to address any issues as soon as they arise.

Pests such as rodents, insects, and termites can invade homes and commercial properties, causing structural damage that can be costly to repair. Moreover, many pests carry diseases that can be harmful, or even life-threatening, to humans and pets.

Cockroaches, for example, can trigger allergies and asthma, while rats and mice are known carriers of Hantavirus, Plague, and Salmonellosis. Therefore, timely pest control is not just about preserving your property; it’s critical for safeguarding your health and well-being.

The key to effective pest control is choosing a trusted service provider, which involves careful consideration and proper research.

Licensing and Certification

A reputable pest control company should have the necessary licensing and certification in compliance with local and state laws. These credentials act as proof of their expertise and reliability.

If you are, for instance, looking to hire a Calgary pest control service, ensure that the company holds a valid pest control business license issued by the City of Calgary. Additionally, they should have technicians with valid pesticide applicator licenses and certifications from relevant regulatory bodies.

These include the Canadian Pest Management Association (CPMA)[1] and the National Pest Management Association (NPMA)[2]. On the flip side, avoid companies that do not have the necessary licensing and certification, as they may not adhere to industry standards and regulations or provide substandard services.

Certifications and licenses are much more than just pieces of paper; they are a reflection of the company’s commitment to quality and professionalism.

Experience and Reputation

You can gauge their reputation through client testimonials and online reviews. Ask for references and check with friends, family, or colleagues who may have used their services before.

It’s also essential to find out what types of pests the company specializes in handling. For instance, some companies may be experts in rodent control but not termites.

If you’re dealing with a specific pest issue, it’s best to go for a company that has a proven track record in handling such cases.

Additionally, an experienced pest control service will have a better understanding of the most effective methods and strategies for eliminating pests from your property.

Some pests may require baiting and trapping, while others may be more effectively controlled through exclusion or chemical treatments.

Service Guarantee

This displays their confidence in the effectiveness of their pest control methods. A reputable company should be willing to offer a satisfaction guarantee for their services, which means that they will come back and address the issue at no extra cost if the pests persist after treatment.

Additionally, inquire about their policies on retreatment and refunds in case of unsatisfactory results. Companies often have different guarantees and warranty periods, so be sure to understand the terms before hiring their services.

While some may offer a one-time treatment with no follow-up, others may provide ongoing monitoring and treatments as part of their guarantee. Conversely, beware of companies that do not offer a guarantee or warranty for their services, as this may indicate substandard work.

Integrated Pest Management (IPM) Practices

integrated pest management practices

Companies that employ IPM practices focus on prevention and environmentally friendly methods, which are preferable for long-term pest control.

IPM methods[3] involve thorough inspections, identification of the pests and their entry points, and targeted treatment using minimal amounts of chemicals. This approach reduces the use of harmful pesticides and promotes sustainable pest control.

Additionally, inquire about their safety protocols and procedures for handling and disposing of pest control products. A trusted company should be transparent in its practices to ensure the safety of both clients and technicians.

If you have any concerns about the use of chemicals, be sure to address them with the company before hiring their services.

Customer Service

Good customer service is indicative of a company’s professionalism and commitment to customer satisfaction. A trusted pest control service should have responsive and friendly customer service representatives who are willing to address any queries or concerns promptly.

They should also be available to schedule appointments at your convenience and provide detailed information on the services they offer, their methods, and pricing.

Additionally, pay attention to how they communicate with you during the initial contact; a reputable company will take the time to understand your pest issues and provide tailored solutions rather than offering a one-size-fits-all treatment plan.

When in doubt, always go for a company that values customer satisfaction and has excellent communication skills.

Safety Measures

A trusted pest control service provider should prioritize the safety of your home, family, pets, and the environment in their procedures. Inquire about their safety measures, including the use of protective equipment and training for their technicians.

If you have children or pets, ensure that the company uses child-safe and pet-friendly methods and products. They should also provide safety instructions and precautions to follow before, during, and after treatment.

Moreover, a trustworthy service provider should be insured to cover any accidents or damages that may occur during the treatment process. Always ask for proof of insurance before hiring their services.

From licensing and certification to safety measures and customer service, choosing a trusted pest control service requires thorough research and consideration.

Don’t shy away from asking questions or seeking clarifications before making your decision. Safety measures are quite a broad term and can include the use of safety equipment, protocols, and training for technicians.

Choosing a trusted pest control service provider requires careful consideration and research to ensure that you receive quality, effective, and safe services.

Remember to check for licensing and certification, experience and reputation, service guarantees, IPM practices, customer service, and safety measures before making your decision.

With a reliable and reputable pest control partner by your side, you can rest assured that your property and health are in good hands.

So, if you’re facing a pest problem, don’t hesitate to reach out to a trusted service provider for timely and efficient solutions.

Prevention is always better than cure when it comes to pests, so don’t wait until the situation gets out of hand. Take the necessary steps to choose a trusted pest control service today and enjoy a pest-free environment tomorrow.


Home. (n.d.). Canada.

Home – National Pest Management Association. (n.d.). Higher Logic, LLC.

Cherlinka, V. (2023, November 1). Integrated Pest Management Strategies In Agriculture. EOS Data Analytics.