Crestline Windows Reviews (2024): Evaluating Performance and Quality

Last Updated on February 2, 2024 by Kimberly Crawford

When renovating your home or constructing a new one, choosing the right windows can significantly influence both the aesthetic and energy efficiency of your property.

Crestline Windows is a brand that often emerges as a considerable choice, known for its wide range of window styles and designs.

Its products, available through various retail outlets, have gained attention for hitting a mix of affordability and performance, positioning it as a viable option for homeowners looking to balance quality with cost.

In the realm of vinyl windows, Crestline has made its mark by catering to the needs of those building or renovating on a budget. The brand’s product lineup extends from standard single-hung windows to more specialized options, including bow and bay window configurations.

As you consider Crestline for your window needs, understanding the finer details of their offerings, such as the material quality, energy efficiency features, and customer service, becomes important.

While user reviews vary, they provide insights into the lived experiences of other homeowners with Crestline Windows, highlighting the strengths and potential concerns associated with the brand.

crestline windows review expert

Key Takeaways

  • Crestline offers a diverse product selection, accommodating various preferences and architectural styles.
  • Their windows are characterized by a blend of energy efficiency and affordable pricing, appealing to budget-conscious homeowners.
  • Customer experiences and available reviews play a crucial role in evaluating the overall reliability and satisfaction associated with Crestline Windows.

History of Crestline

In the 20th century, Crestline began its journey in the window industry, evolving from custom sash manufacturing to producing a range of standardized windows.

The changes in production were largely due to a shift in ownership and the industry’s direction towards standardization.

One milestone in their history is reflected in a headline from the WDH dated March 29, 1958, marking the transition to the Crestline brand, indicative of their growing presence in the market.

Crestline’s philosophy to adapt and respond to the changing dynamics of how windows were used in homes shaped their approach to production and product development. Your understanding of this brand’s legacy helps to appreciate its efforts in innovation and customer satisfaction.

Since then, Crestline has navigated the complex landscape of window manufacturing, garnering various customer feedback and reviews over the years. It’s important to note that while they offer a range of products, some customers have raised concerns over quality and service, as seen through discussions such as those on Contractor Talk and Reddit.

1958Crestline transitions to a standardized line of windows.
1994Customer installations reflect a mixed response to product quality and service.

In assessing Crestline, your discernment is key in determining how their history and customer experiences align with your expectations for window products.

Product Range and Window Styles

crestline windows style

When considering Crestline Windows, you have a diverse selection to meet your specific home needs, including various materials like vinyl, wood, and aluminum.

The range covers all the main window styles such as casement, double-hung, sliding, and specialty windows, ensuring options for both new construction and replacement scenarios.

Vinyl Windows

Your vinyl window options include a variety of styles such as casement, double-hung, and sliding windows. These windows are known for their durability and ease of maintenance, making them a popular choice for many homeowners.

The vinyl windows from Crestline are energy-efficient, providing a good return on investment by reducing energy costs.

Aluminum Clad Windows

Crestline offers aluminum-clad windows which give you the strength and low maintenance of aluminum on the exterior, with the warmth and beauty of wood on the interior.

This selection often includes casement and awning windows, which are designed to be both functional and aesthetically pleasing, especially suited for harsher weather conditions without compromising on appearance.

Wood Windows

For a timeless and classic look, Crestline’s wood windows are second to none. They offer an authentic design coupled with modern energy efficiency.

Available in styles like casement and double-hung, wood windows from Crestline provide your home with a refined aesthetic coupled with high performance.

Specialty Windows

Crestline doesn’t stop at standard windows; they also cater to custom and specialty windows. Whether it’s a unique shape, a specific pattern, or a custom design for new construction windows, you’re covered. These windows allow for personal expression and can be tailored to fit the special requirements of your space.

Material Quality and Durability

When selecting window frames for your home, you should consider key factors such as material strength, longevity, and maintenance requirements. Crestline Windows offers different materials, each with its unique advantages in terms of quality and durability.

Vinyl Frame Construction

Crestline’s vinyl windows are recognized for their durability and low maintenance. The frames are resistant to moisture and decay, which means they are unlikely to warp, peel, or corrode. Your vinyl windows can withstand various weather conditions and retain their structural integrity over time.

Wood Frame Options

The wood window frames from Crestline provide a classic aesthetic with the benefits of modern engineering. When properly maintained, wood frames can last for many years. They offer natural insulation properties and can be a durable choice if you’re committed to regular upkeep such as painting or staining to prevent weathering.

Aluminum Clad Advantages

For enhanced durability, Crestline offers aluminum clad wood windows that combine the warmth of wood on the interior with the resilience of aluminum cladding on the exterior.

This cladding acts as a protective barrier, safeguarding your windows against harsh weather conditions and reducing the need for frequent maintenance. Aluminum-clad windows tend to have a longer lifespan and offer a significant strength-to-weight ratio.

Design and Aesthetics

crestline windows design

When you’re selecting windows for your home, the design and aesthetics are as vital as functionality. Crestline Windows offers a variety of window styles to enhance your home’s appearance and complement its architectural design.

  • Traditional: If your home has a classic or historical design, you might prefer Crestline’s double-hung or single-hung windows, which offer a timeless appeal.
  • Modern: For a more contemporary look, their sliding or casement windows provide clean lines and unobstructed views.

Crestline Windows is known for its customization options. You can choose from:

  • Various colors
  • Different materials like wood, vinyl, and aluminum-clad
  • Multiple hardware finishes

The Elite Clad series, for example, is designed to offer both sophisticated appearance and durability. However, it’s worth noting that their higher-end models, like the Elite Clad, may come with a larger price tag and they might not be available for viewing in all physical stores. Homeowners have expressed concerns about not being able to see these premium options in person before making a purchase.

Crestline also facilitates the integration of their windows into various types of homes with options for both standard and custom-sized windows. This ensures that regardless of your home’s specific requirements, there is likely a Crestline window that will fit both your design aspirations and size needs (Window Digest).

Remember, while aesthetics are important, you should also consider factors such as energy efficiency and durability when choosing your windows.

Energy Efficiency

When considering Crestline Windows, you should be aware that its energy efficiency features are designed to offer you significant savings on heating and cooling costs. The following subsections will provide details on the insulation characteristics and Energy Star certification of these windows.

Insulation Features

Crestline Windows are crafted with advanced insulation features to ensure maximum thermal efficiency. The frames and sashes are designed to reduce thermal transfer, which keeps your home warmer in the winter and cooler in the summer. For example, the use of low-emissivity (low-E) glass coatings reflects infrared energy, keeping heat on the same side of the glass from which it originated.

The windows also use argon or krypton gas fills between panes to enhance insulation. These inert gases are denser than air, reducing the movement of cold and heat through the window. The effectiveness of insulation is measured in terms of U-factor, with Crestline Windows striving for a lower U-factor to provide better insulation and increased energy efficiency.

Energy Star Certification

Crestline Windows meets the strict criteria set by the ENERGY STAR program, a symbol of energy efficiency that can help you identify products that offer cost savings through lower energy usage. ENERGY STAR certified windows use high-quality frame materials that offer better insulation and are generally more durable.

The U-factor rating, which measures how well a window insulates, is an essential consideration for Energy Star ratings. Crestline Windows that have achieved this certification have been independently tested and verified to perform at levels that meet or exceed the guidelines for energy efficiency. Your purchase of an Energy Star certified Crestline window can contribute to lower utility bills and a reduced environmental footprint.

Installation Process

When you are preparing for the installation of Crestline Windows, it’s essential to understand the differences between installing new construction windows versus replacement windows. Each process demands different preparation, materials, and skills.

New Construction Installation

For new construction installation, your window opening will need to be exact to fit the Crestline window unit’s specifications. Ensure that the rough opening is square, level, and plumb. Here is a straightforward checklist for the process:

  1. Prepare the Site: Clear the opening of debris and check for a level sill.
  2. Flashing: Apply waterproof flashing tape to the sill to prevent water infiltration.
  3. Secure the Unit: Position the window in the opening and fasten it with nails or screws through the nailing fin.
  4. Seal: Insulate around the window and seal with caulk on the exterior to establish an airtight and watertight seal.

Remember, as the installer, your precision here is key to prevent future issues with the window’s performance.

Replacement Window Installation

For replacement window installation, you’ll usually be working within an existing frame, so it’s crucial to measure your current window opening accurately. Here’s what to focus on:

  • Measurement: Measure the width and height of your existing window frame in multiple locations to ensure the best fit.
  • Removal of Old Unit: Carefully remove the existing window, taking care not to damage the surrounding wall and frame.
  • Inspect and Prepare the Opening: Repair any damage and ensure the frame is level before proceeding.
  • Install the Replacement Window: Fit the new Crestline window into place, securing it according to the manufacturer’s instructions.
  • Weatherproofing: Use caulk and expanding foam insulation to seal the window, both inside and out.

Proper installation is critical to ensure optimal functionality and efficiency of your new Crestline windows. It is highly recommended to follow manufacturer guidelines or hire a professional window installer for precise installation.

Warranty and Customer Service

When choosing Crestline Windows, you’re considering the long-term reliability and support behind your purchase. It’s essential to understand the specifics of their warranty and evaluate the level of customer service provided.

Lifetime Warranty Details

Crestline Windows offers a lifetime warranty which suggests confidence in product longevity and homeowner peace of mind. However, it’s crucial to note that their lifetime warranty may come with stipulations.

Usually, warranties like these cover defects in materials and workmanship, but it is essential to obtain and examine the warranty info for any replacement parts or labor exclusions. Always read the fine print to know what aspects of your windows are covered and for how long.

Customer Service Excellence

Regarding customer service, responses to your inquiries and concerns are a significant part of the post-purchase experience. Even with a strong product warranty, the caliber of customer service can impact your satisfaction.

The effectiveness of Crestline’s customer service team directly influences the resolution process for any issues you might encounter with your windows, whether it’s obtaining warranty service or ordering replacement parts. Assess reviews and seek feedback to gauge their responsiveness and support quality.

Remember, the terms of service and support can strongly influence your decision, so take the time to evaluate the warranty and customer service reputation meticulously.

User Reviews and Ratings

When considering Crestline windows, it’s important to turn your attention to the experiences of prior customers. Ratings can give you a clearer picture of what to expect both in product quality and customer service. Based on online feedback, Crestline windows garner a moderate rating, signifying that your experience may vary.

  • Average Rating: Customers typically rate Crestline windows around 3.2 out of 5 stars.

Here’s a brief breakdown to help guide your expectations:

  • Material Quality: Some users have indicated satisfaction with the vinyl build, deeming it adequate for builder-grade material.
  • Cost Efficiency: The general consensus is that Crestline offers a cost-effective solution, often seen as a frugal choice without substantial compromise on quality.

However, you should also note some reported downsides:

  • Durability: A segment of feedback suggests concerns over the long-term resilience of the windows.
  • Variety: The options available at big box stores may be limited, which could influence your selection.

Customer Endorsement:

  • Positive remarks often highlight the affordability.
  • Customer service experiences are mixed, with some reporting satisfactory support and others indicating room for improvement.

When delving into Crestline windows reviews, weigh both the positive and negative aspects, and consider how they align with your priorities for window replacement.

Common Issues and Solutions

When dealing with windows, you may encounter a variety of issues, but with the right approach, most problems can be resolved effectively. This section focuses on common concerns related to Crestline Windows, such as seal failures, rotting, and fogging, and presents clear solutions to these problems.

Seal Failures

Symptoms: If you notice drafts around your windows or condensation between panes, your window’s seal might have failed.


  • Use weather-stripping or caulk to temporarily fix minor leaks.
  • For complete seal failure, replacement of the affected window panes or the entire window may be necessary.

Rotting and Maintenance

Symptoms: Wooden window frames can deteriorate over time, showing signs like soft spots or discoloration.


  • Routine inspection and painting or sealing of wood frames to prevent rot.
  • If the damage is too extensive, consider replacing the affected parts or the entire frame.

Fogging and Leakage

Symptoms: Fogging, often seen as persistent condensation, and leakage are indicators of window issues that need attention.


Pricing and Value

When considering Crestline windows, you’re likely interested in how their pricing matches the perceived value. Crestline offers a range of window products, including the Crestline Elite series, which is on the higher end of the price spectrum. It’s important to understand what factors into this cost.

Crestline Window Prices

  • Elite Series: Higher-priced due to advanced features.
  • Vinyl Series: More budget-friendly; seen in stores for immediate appraisal.

When exploring window replacement cost, remember that numerous variables affect the final price, including window type, materials, and energy efficiency. The national average cost to replace windows in a home varies greatly:

  • Vinyl double-hung, low-E windows: Costs can range from $3,500 to $10,500 for a 10-window house. These figures depend on several factors, making it essential to get a tailored quote for your specific needs.

What You’re Paying For:

  • Durability: Look for long-lasting materials.
  • Energy Efficiency: Low-E glass and proper sealing can lead to savings on energy bills.
  • Aesthetics: Consider the visual appeal and how it complements your home.

Given the significant investment you’re making, weigh the long-term value against the upfront costs. While Crestline’s prices may appear steep, consider the energy efficiency, the aesthetic value of your home, and the durability when assessing overall value.

Always request a personalized quote for an accurate assessment of what your window replacement will cost and what specific advantages they would hold for your situation.

Comparisons with Competitors

When considering Crestline for your window needs, it’s important to understand how they stack up against other prominent window companies. Your choice will likely come down to factors such as durability, energy efficiency, customer service, and warranty.

Crestline vs. Menards

Crestline windows are often compared to Menards, a well-known home improvement store that offers a variety of window brands. Where Menards provides diverse options in windows, Crestline specializes in certain types with a focus on energy efficiency and cost-effectiveness. However, customer service feedback suggests that you may experience better support through Menards due to its vast retail presence.

Crestline vs. Pella

Crestline and Pella are frequently evaluated side by side. While Pella is renowned for its high-quality construction and innovation in window solutions, Crestline has faced criticism for less durable products.

Pella offers a wider range of high-end, energy-efficient designs and a more robust reputation for customer satisfaction. Customers often find Pella’s warranty options to be more comprehensive, which can be a deciding factor.

Crestline vs. Milgard

Comparing Crestline with Milgard, Crestline may come across as a more budget-friendly solution, but Milgard is typically recognized for superior craftsmanship and better long-term value. Milgard has carved out a strong position in the market by offering a full lifetime warranty, something that may influence your decision if long-term assurances are a priority.

Crestline vs. Champion

Champion markets its windows by emphasizing energy efficiency and UV protection with its Comfort 365 Window Glass. With Crestline’s challenges around customer service and product performance, Champion stands out with a stronger commitment to customer satisfaction.

Their windows have a reputation for being reliable and feature Energy Star-certified options similar to Crestline’s offerings but with the added benefit of a reputedly more responsive customer service experience.


Final Thoughts on Crestline Windows

thoughts on crestline windows

When considering new windows for your home, Crestline windows offers an option to evaluate. They’re available at big box stores and might align with budget considerations for various homeowners.

Recommendations for Homeowners

  • Research Thoroughly: Before making a decision, you should research the performance and quality of Crestline windows. They are often found to be a builder grade product, which suggests a lower-end and more cost-effective solution for your window needs. Understanding the product line available at places like Menards can help you determine if these windows are suitable for your home renovation or construction projects.
  • Compare with Other Brands: If you’re looking for a higher-quality option, you may want to compare Crestline with other brands. As per some homeowners’ experiences, there have been concerns regarding window leakage and fogging, implying that comparison shopping is crucial. Assessing comparisons, like Crestline versus Jeld-Wen, can provide perspective on where Crestline stands in the market.
  • Consider After-Sales Support: Pay attention to warranties and customer service. Feedback from homeowners indicates that support post-purchase can be challenging. For instance, issues related to honoring warranties have arisen, as shared by a homeowner whose Crestline windows started leaking and became fogged up within a short period (Retrofit Discussions).
  • Evaluate Performance Needs: If energy efficiency, noise reduction, or other performance-based criteria are important to you, examine whether Crestline’s offerings meet your expectations. The vinyl series, which is readily available in stores like Menards, might not offer the same quality as other, possibly pricier options.

By scrutinizing these aspects, you can make a more informed decision about whether Crestline windows will meet the specific needs of your home.

Frequently Asked Questions

This section addresses common inquiries you may have about Crestline windows, offering insights into consumer ratings, customer experiences, legal matters, warranty coverage, part availability, and product comparisons.

How do consumer reports rate Crestline windows?

Consumer reports and industry assessments typically consider factors like energy efficiency, durability, and cost when rating windows. However, specific ratings for Crestline windows would need to be looked up in the latest consumer report publications or online resources.

What has been customer experience with Crestline windows as shared on Reddit and Yelp?

On platforms like Reddit and Yelp, customer feedback for Crestline windows can vary. You may find detailed accounts of user experiences highlighting both satisfaction with the product and concerns regarding customer service.

Are there any known class action lawsuits against Crestline windows?

There has been a class action lawsuit related to certain Crestline windows. If you are impacted or require further information, legal counsel can clarify details about the proceedings and your eligibility to participate.

What is the coverage of Crestline windows’ warranty?

The specific terms of Crestline windows’ warranty cover defects in materials or workmanship. For detailed warranty information, refer to the documents provided upon purchase or contact the company directly for the most accurate coverage details.

What should I know about the availability of parts for Crestline windows?

Availability of parts for Crestline windows may depend on the model and age of the windows. It’s advisable to contact the manufacturer or authorized dealers to ensure you can obtain the necessary components for maintenance or repairs.

How do Crestline vinyl windows compare to other top window manufacturers?

Crestline vinyl windows are designed to be competitive with other top window brands, offering a balance of quality, performance, and cost-effectiveness. However, for a direct comparison, consider factors such as energy efficiency ratings, design options, durability, and price when compared to other manufacturers.


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